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A guide to professional conduct from the
New York State Real Estate Board

Always

• obey all applicable federal, state and municipal laws;
• be courteous, ethical and thoroughly professional in all business dealings;
• be aware and respectful of the community’s environmental concerns;
• strive to serve your clients’ best interests by keeping your personal money distinct from business funds, including funds received in trust for others (i.e., client escrow money);
• negotiate with the property’s exclusive agent and strictly observe the terms set by that agent

Never

• make false or misleading statements about competitors, their businesses or business ractices;
• disclose confidential information about a client to a third party without the client’s informed consent, or use such information for personal advantage;
• accept compensation for a transaction from more than one party without disclosing the payment to all involved parties and obtaining consent of the agent’s client;
• discriminate against or deny equal professional services to any person for reasons of race, color, religion, sex, sexual preferences, handicap, familial status or national origin, nor be a party to such discrimination;
• engage in activities that constitute the practice of law unless you are also a licensed member of the bar;
• falsely claim to be an exclusive agent.

New York State - Department of State
Division of Licensing Services
84 Holland Avenue
Albany, NY 12208-3490
www.dos.state.ny.us